Lost apartment keys: assess the access risk

Next steps

1. Check whether the keys could be linked to your address. A new key alone does not remove the access risk.
2. Inform your landlord or building manager; report suspected theft to the police.
3. Have the cylinder assessed and ask your insurer what your policy covers. Keep the invoice and work details.

Vienna Police: losses and suspected theft

Transcript

Lost apartment keys in Vienna? Check the access risk. Could the keys be linked to your address? A replacement key alone does not remove that risk. Inform your landlord or building manager. Report suspected theft to the police. Have a professional assess whether the cylinder needs replacing. Ask your insurer what your policy covers. Keep the invoice and the details of any work. RIVA Sicherheitstechnik, Vienna.

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